Welten werden wieder runtergefahren

[Sun_al-Mage]

As the worlds come back up, we're seeing a number of reports of disconnects and inability to connect to the servers. We are investigating these reports.

I must note that the Internet as a whole may be experiencing increased latency due to several email viruses that are being resent at a very high volume. I am not saying that this is the cause -- as I said, we are investigating -- but it may be a factor.

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Regarding the second part -- my IT folks are telling me that parts of the 'net are currently down to about 40% of their total throughput, with the rest being taken up by the new viruses.

We've just cycled the server lobbies again to try and resolve the issue with some of them still being unavailable.

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We are taking down all the worlds while we investigate this issue.

All the worlds were backed up prior to the event, so if necessary we can restore from those backups.

Watch this thread for further updates.


__________________
Alex "Ibn" Beckers
AC1 Online Community Relations
I read every post on these forums,
but I can't reply to every single one of them.

[Ziv]

Na da koennen wir ja mal gespannt sein was das wieder alles gibt

[Ziv]

We are continuing to investigate. Due to the severity of the issue, we cannot in good faith bring the worlds back online until it is resolved.

One rumor that I'd like to address -- I've seen some folks wonder if this was caused by player actions or a malicious user. While we'd love to be able to hold a hacker responsible for this, currently this does appear to be a bug in our code.

[Colleoni]

*fasteinnick*

ich geh pennen. 2 std vn boards lesen und net zocken können is so einschläfernd

[Ziv]

Also doch Rollback...

We believe we have found the bug that was causing this issue. We are at this very moment working on resolving it and getting the updated code to the worlds.

It will be unfortunately necessary to roll the worlds back to the snapshot taken immediately after they came down for the event this morning.

What does this mean? You will keep everything that you had when the worlds came down for the event. However, everything that was done between the worlds coming back up, and going down again, will be lost.

We apologize for this extended patch-day downtime and we thank you for your patience.

[/quote]

[Ziv]

Also die Informationspolitik ist jetzt echt Klasse, man sagt uns endlich was, wenn auch nix konkretes, aber wenigstens wissen wir das es Turbine noch gibt und nicht geschlossen von Ausserirdischen entführt wurden...

The database restores are proceeding as we continue building the fixed server executable. No ETA at the moment, but I am working on getting one.